SatementAt CITIZENS BANK OF CHATSWORTH, the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with Citizens Bank of Chatsworth, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

We recognize your right to privacy at CITIZENS BANK OF CHATSWORTH, and we also recognize that you have a right to expect your personal financial information to remain private and secure. We will maintain standards to ensure that your information is private and secure at all times.

Information about consumers is accumulated from a variety of sources. Some information is provided to CITIZENS BANK OF CHATSWORTH DIRECTLY BY CUSTOMERS THEMSELVES. Other data is developed by CITIZENS BANK OF CHATSWORTH as a function of providing a product or service to a customer. Still other information is obtained from outside sources. We will limit the use and collection of information about our customers to that which is necessary to administer our business, provide superior service, and offer opportunities that we think will be of interest to customers. This means that we will use information to help us identify and mitigate potential risks or loss to CITIZENS BANK OF CHATSWORTH. We will use information to help identify additional products or services which we believe customers might want to know about. We will use this information only in accordance with the principles set out in this policy.

CITIZENS BANK OF CHATSWORTH has established procedures to ensure that your financial information is accurate, current and complete, in keeping with reasonable commercial standards. We also pledge to respond to requests to correct inaccurate information in a timely manner.

Each CITIZENS BANK OF CHATSWORTH employee is required to follow our company's “Code of Conduct” which states that all customer information is considered private and privileged and is to be used solely for the purpose of providing you with the finest service available.

CITIZENS BANK OF CHATSWORTH is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties.

When it comes to sharing customer information with unaffiliated companies, CITIZENS BANK OF CHATSWORTH places strict limits on who receives specific information about customer accounts or other personally identifiable data. CITIZENS BANK OF CHATSWORTH may share information with such companies if they provide a product or service that may benefit our customers. Whenever we do this, we carefully review the company and the product or service to make sure that it provides value to our customers. We share the minimum amount of information, with our customer's written permission, for that company to offer its product or service.

We may also share information with unaffiliated companies when: they assist us in providing our products and services to our customers; in the normal course of our business (for example, with consumer reporting agencies and government agencies); it is legally required or permitted in connection with fraud investigations and litigation; in connection with acquisitions and sales, and at the request or with the written permission of the customer.

When we do provide customer information to a third party, we will insist—through a written agreement—that the third party adheres to privacy principles similar to those to which CITIZENS BANK OF CHATSWORTH adheres for keeping this information confidential.

At CITIZENS BANK OF CHATSWORTH we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how CITIZENS BANK OF CHATSWORTH protects your confidential information, please call your local branch.